Frequently Asked Questions

What does cash based PT mean?

Cash-based physical therapy means that we are out of network with all insurance companies and do not directly bill through insurance (thought you may be eligible for reimbursement directly from your insurance company).

Our patients pay us directly each visit for their 1-on-1, personalized physical therapy session. This allows us to focus all of our attention on the patient and perform treatments to focus on patient goals without being dictated by insurance rules and regulations.

 

What type of pain do you treat?

We treat all types of pain. Tried everything? That's our specialty!

  • Sciatica, Herniated discs, Pinched nerves,Back pain, Hip pain.

  • Neck pain, Shoulder pain, Arm pain, Elbow pain, wrist pain.

  • Knee pain, Calf pain, Ankle pain, Thigh pain, Shin pain.

  • Jaw pain, Headaches.

  • Sprains and Strains.

  • Pre-surgery and Post-surgery.

  • Rotator cuff, meniscus, Arthritis, Labrum.

  • Pain with weightlifting.

If you're wondering if we are the right fit for you, hop on a free 15 minute consultation call and we'll happily discuss how we may be able to help you.

 

Does Roots Physical Therapy accept health insurance at all?

You can also use your health savings account (HSA) or flex spending account (FSA).

While we do collect our fees directly from our clients, we provide an itemized superbill to submit to the insurance company.

By submitting your receipt, you may be able to recover a percentage of the cost you pay upfront (typically 60-80%) from your insurance company, depending on your "out of network" coverage.

 

Does cash-based mean I can only pay with cash?

While cash is certainly an acceptable form of payment, patients are also able to pay with major credit and debit cards as well as FSA and HSA accounts.

We also partner with care credit, offering promotional financing that allows our clients to finance qualifying purchases interest free if paid in full within 6 months of purchase (interest for that period is added if not paid in full by end of promotional period)

Why cash-based physical therapy?

**Personalized Care**: We believe in providing tailored treatment plans that focus on your unique needs without the constraints of insurance limitations.

**Quality Time**: Our approach allows us to spend more time with you during each session, ensuring you receive the attention and care you deserve.

**No Restrictions**: By not working with insurance, we can avoid the limitations on visits and treatments, prioritizing your health above all.

 **Transparent Pricing**: You’ll know exactly what to expect in terms of costs, making it easier for you to budget for your therapy.

 **Focus on Wellness**: Our goal is to help you achieve long-term health and wellness, not just to treat symptoms. 

Do you provide online consultations?

Yes, we do. Call (509) 239-1145 to schedule your appointment with our clinic.

What are your hours?

We see patients by appointment Only. Please refer to our appointment page to book your appointment or call with